Term and Condition

1.1 Welcome to Global House, a platform operated by Siam Global House Public Company Limited ("Global House," "we," "our," or "us"). Global House is committed to adhering to applicable privacy laws and regulations ("Personal Data Protection Laws") and takes seriously our responsibility to respect and protect the privacy rights of users of our website and mobile application, Global House Click & Collect, as well as our storefront at all branches (collectively referred to as "Sites and Stores").(The services we provide, as described in our Sites and Stores, are collectively referred to as the "Services.") and "Users" refers to individuals who have registered accounts with us and use the Sites and Stores (collectively referred to as "Users," "you," or "your"). We are aware of how important your personal data is and believe that we have a responsibility to manage, protect, and process your personal data appropriately. This Privacy Policy (the 'Privacy Policy' or 'Policy') is designed to help you understand how we collect, use, disclose, and/or process the personal data you provide to us and/or the data we hold, whether currently or in the future. It is also intended to guide your decision-making before you provide any personal information to us. Please read this Privacy Policy carefully. If you have any questions about this information or our privacy practices, please refer to the section "For inquiries, concerns, or complaints? Please contact us" at the end of Privacy Policy.

1.2 "Personal Data" means information about a particular person, whether true or false, that can be used to identify that individual, or from which the individual can be identified, including any other information the organization holds or may have access to. Examples of personal data commonly include name, ID number, and contact information.

1.3 In term of using the services, registering an account with us, visiting the Sites and Stores, and/or accessing the Services, as you acknowledge and agree that you accept the practices, terms, and/or policies outlined in this Privacy Policy. You consent to the collection, use, disclosure, and/or processing of your personal data as described in this Privacy Policy. If you do not agree to the processing of your personal data as described in this Privacy Policy, please do not access the Services or the Sites and Stores. If we make any changes to our Privacy Policy, we will update and post the revised version Privacy Policy on the Sites and Stores. We reserve the right to modify this Privacy Policy at any time, with or without prior notice to you.

• •(a) You access and/or use our Services or Sites and Stores, or register and/or create an account with us.
• •(b) You submit forms, including but not limited to application forms or other forms related to our products and services, whether online or in document form.
• •(c) You enter into any agreement or provide any documents or information related to your interactions with us or when you use our products and services.
• •(d) You contact us, such as through phone (which may be recorded), social media platforms, and email.
• •(e) You use electronic services or contact us through the Sites and Stores or services, including through cookies, which we may apply when you access the Services or the Sites and Stores.
• •(f) You conduct transactions through our Services.
• •(g) You submit feedback or complaints to us.
• •(h) You register, enter into agreements, and/or participate in competitions and/or promotional activities, including joint promotional activities with our partners and/or affiliates.
• •(i) You use or request to the services by our third-party service providers on the Sites and Stores, such as payment services, logistics services, etc.
• •(j) You visit or access the websites, stores, and applications of our partners or affiliates.
• •(k) You visit or access the third-party websites, stores, and applications that use and/or are related to our Services.
• •(l) You install an application on your computer, phone, or other devices ("Devices") and/or use the Devices to access our Services.
• •(m) You link your account with a third-party website or application to your user account with us through the Sites and Stores.
• •(n) You submit your personal data to us for any other reason.

2.2 We may collect, use, disclose, and/or process this information for various purposes (as outlined below).

2.3 Our application on smartphone may collect accurate information about the location of your mobile device using technologies such as GPS, Wi-Fi, etc. We collect, use, disclose, and/or process this information for one or more purposes, including but not limited to providing location-based services you request, delivering content relevant to your location, or allowing you to share your location with other users as part of the services within our mobile application. For most mobile devices, you can revoke permission for us to access your location data through your device settings. If you have any questions about how to disable location-based services on your mobile device, please contact your device provider or manufacturer.

3.2 As stated in Section 2, we may receive information about you and your activities on and off the Global House platform from affiliated companies and/or external partners.

3.3 If you prefer to not allow us to collect the information/personal data as mentioned above, you may cancel it at any time though the sites and stores or by notifying our data protection officer in writing.

3.4 When you use a credit card to make transactions on the Sites and Stores, you are providing your information to an external service provider. Global House does not have access to such information and does not collect your credit card details.

6.1 We may use 'cookies' or other features occasionally to assist us or third parties in collecting or sharing information in order to improve the site and the services we offer, or to enable us to deliver new services and features. A "cookie" is a unique identifier that we send to your device to help us recognize your device and provide information about how and when you use or visit our services or sites.

6.2 You may refuse the use of cookies by selecting the appropriate settings on your device. However, please note that if you refuse the use of cookies, you may not be able to use the full functionality of the website or services.

• •(a) To assess and/or process your submission/transaction with us or your transactions or communications with third parties through the services.
• •(b) To manage, operate, provide, and/or administer your use and/or access to our services, websites, and stores.
• •(c) To manage, operate, administer, and provide services to you, including facilitating the provision of our services.
• •(d) To personalize your experience with the services by displaying content tailored to your interests and needs.
• •(e) When you use third-party applications, websites, and stores, those third parties may receive information about what you post or share.
• •(f) To respond to, process, manage, or complete transactions.
• •(g) To enforce the terms of service or license agreements for the relevant users.
• •(h) To protect security and rights, personal property, or the safety of others.
• •(i) To identify and/or authenticate your identity.
• •(j) To maintain and control software updates and other updates.
• •(k) To manage or facilitate customer service and complete your orders.
• •(l) To contact or communicate with you through various communication forms.
• •(m) To notify you when other users send you a private message or post a comment to you on the site.
• •(n) To conduct research, analyze, and develop various activities.
• •(o) To monitor and conduct surveys to measure the size and composition of our target audience.
• •(p) To send marketing and promotional information where you have consented.
• •(q) To respond to legal processes or comply with applicable laws.
• •(r) To generate statistical data and conduct research for internal reporting.
• •(s) To carry out business background checks or other screening activities.
• •(t) To monitor our services or Global House's business.
• •(u) To prevent and detect fraud, illegal activities, negligence, or misconduct.
• •(v) To store, host, and back up your personal data.
• •(w) To manage and/or facilitate transactions related to business assets.
• •(x) For any other purposes that we have notified you at the time of obtaining your consent.

• •(a) Our affiliates, group companies, and related companies
• •(b) Contractors, agents, service providers, and other third parties we use to support our business
• •(c) Buyers, transferees, or successors in the event of mergers, divestitures, restructuring, or reorganization
• •(d) Counterparties in business asset transactions that Global House or its affiliates are involved in
• •(e) Third parties to whom we disclose data for one or more purposes